Evidence for the next decision

Clarify the next documented step.

Ohmix brings together relevant evidence, explains the next documented step and prepares a complete escalation for review. See what supports the direction, what is missing and what each result would change.

14 days · no card · your own manuals · hosted in the EU

Ohmix · answerIllustration
AskedInsulation fault on the HV pack, no visible damage. Where do I measure first?
AnsweredIsolate at the service disconnect and wait out the capacitor discharge. Then take the insulation reading at the battery disconnect unit — connector BD1 pin 1 (HV+) to the chassis stud, then pin 2 (HV−) — at 500 V DC. This variant is in tolerance at 100 MΩ or above; below that, the manual sends you to the module harness connector next.
CitedService manual · section 24 · p. 612
WithheldThe cited page gives no limit for the same reading taken at the module harness, so Ohmix says the manual is silent there rather than estimating one.
Illustration of the answer format. The connector, pins and limit above are stand-ins, not a spec for any vehicle. A real answer carries the ones printed in your own manual, on the page it cites.
Cited to the page
Every technical value carries the manual page it came from. Print it and attach it to the claim.
Visible limits
Source facts, diagnostic inferences and missing information remain distinct so the technician can review the conclusion.
Your library only
Built from the documents you upload, each organisation separated at the database layer.
Your technicians' languages
The answer arrives in the language the technician works in, from the same cited page.
§01Proof

“Why not just paste the PDF into a chatbot?”

A useful workshop answer connects the evidence to a decision and keeps its sources, applicability and remaining limits available for review.

01 It uses authorised sources. Your manuals and case evidence can be combined with selected OEM references available through your authorised account. Each source keeps its provenance and limits.
02 It keeps the evidence inspectable. Open cited pages and original attachments to check the facts behind a proposed step. A citation still requires a vehicle and variant applicability check.
03 It says when your manuals are silent. Unsupported figures are withheld. “The sources do not state this” is a first-class answer here, not a failure to produce one.
04 It makes the next condition explicit. Before an intervention, review the applicable procedure, prerequisites and confirming results. The technician and the responsible organisation retain the repair decision.
§02Modules

One instrument for the whole workshop.

Diagnosis, documentation and training run off a single source of truth — the official manuals you already own.

01 / DIAGNOSE

Fault diagnosis

Bring scan data, DTCs, photos, symptoms and completed checks together. Follow the supported next decision, record the actual result and continue the case conversation.

Evidence, inference and missing information stay distinct
02 / ASK

Ask the manual

Ask in plain language and inspect the cited documentation. Diagram labels and relationships can support an answer where they are readable and applicable.

03 / TRAIN

Training academy

Add lessons from authorised manuals and reviewed case evidence when structured learning fits the team. Review each lesson before publishing it.

Review the workflow before using it on a case.

The interactive demos show answer structure and source review. They are examples; actual research time and workshop benefit will be measured during the dealer pilot.

Explore the interactive demos
§04Fitting it

Your manuals already hold the answer. They are just nine hundred pages long.

OP 10

Hand over the library

Workshop manuals, wiring diagrams, training decks — as they are. No tagging, no cleanup, no naming convention.

OP 20

Read to the last page

A manual is only marked indexed once its index verifiably reaches the last page of the document. A truncated index fails loudly instead of quietly answering from half a book.

OP 30

Follow the evidence at the car

Review the supported next step, open its source and record the actual result while the case is still open.

A technician leaning over the open bonnet of an electric car in a service bay, holding a diagnostic tablet showing a wiring diagram while tracing a harness connector by hand.
On the bay

The same manual page the diagnosis cites is the one on the technician's screen — at the car, in their language, while the job is still open.

Manufacturers & importers — discuss a governed network pilot · Dealer groups — review common diagnostic evidence · Independent workshops — work from authorised documentation for the vehicle in front of you

§05Due diligence

We are new. You should hear that from us.

No customer logos on this page and no testimonials — we have not earned them yet, and a fabricated one is the first thing a warranty auditor would catch. What we can give you is the mechanism, in writing.

Where it lives
Database, file storage and every server-side function run in Ireland. Your documents are stored in the EU. Transfers
Who can see it
Each organisation's data is scoped to that organisation, enforced at the database layer with row-level security — not only in the interface — and verified by a negative isolation suite before any schema change ships.
Never training data
Your documents and case data are not used to train Ohmix models, and are not shared to train anyone else's.
Who else touches it
Every processor we use is named, with what it does and where it runs, and the register is maintained rather than summarised here. The register
It stays yours
The manuals and case data you upload remain yours, exportable at any time. After the service ends we delete them on request, with no waiting period. Deletion
Authorised uploads only
You upload only documentation your organisation owns or is licensed to hold — the clause is in the terms, so your OEM relationship is not quietly your technician's problem. Clause 8

And what is not in place yet

No ISO 27001, no SOC 2, no third-party certification and no OEM approval. No independent penetration test has been carried out. There is no contractual uptime commitment and no incident-response SLA — the 48-hour breach notification in the DPA is a narrower thing. The database is backed up nightly with about a week retained and no point-in-time recovery, and those backups do not cover uploaded documents. All of it is set out on the Trust centre, which is the page to send your reviewer to.

The terms, the privacy notice and the DPA are themselves still drafts — each opens by saying it is not yet in force, and the company registration details in them are left blank. They are published so your reviewer can read exactly what we intend to sign, not because they are signable today.

§06Plans

Choose the tools for your workshop.

The current module prices are below. The first guided diagnosis uses one Diagnose run; later dialogue for that case is included while access is active. A separately requested full report or reanalysis uses another run. Standalone manual questions use Ask. Trial access starts with fourteen days and no card.

Ask the manual

Questions about authorised manuals, with cited passages and visible reading or applicability limits.

€29,90/ month

Trial: 100 questions free

Diagnose the fault

A documented next step, case follow-up and a report for review. Manufacturer or warranty acceptance requires its own confirmation.

€59,90/ month

Trial: 10 diagnoses free

Training academy

Optional lessons from authorised manuals and reviewed case evidence.

€39,90/ month

Trial: 10 lessons free

All three priced separately come to €129,70 €99,90 a month — the cap does the arithmetic, so adding the third module costs €10,10 rather than €39,90.

Prices are per workspace — one per organisation — and exclude VAT. Access inside it is per named individual; your seat allowance is shown in the workspace under Usage & billing. Several sites, or a larger team? Tell us the structure and we will confirm the seats before you start.

Fourteen days, no card
Nothing is charged during the trial, and nothing is charged automatically when it ends.
Enough to judge it
100 manual questions, 10 diagnoses and 10 training lessons, across all three modules.
It ends read-only
Your manuals, cases and reports stay exactly as they were. Nothing is deleted and nothing is withheld from export.
Real work, not a sandbox
You run it on your own manuals and your own open jobs, because that is the only test that answers the question.
§07Start

Put it on a real fault this week.

Upload one manual, take the next difficult car that books in, and see whether the answer comes back with a page number you can defend. That is the whole evaluation.

Work email, your organisation, one manual — then it starts indexing. If it does not earn its place in fourteen days, do nothing and it stops.